No. It is NOT mandatory to buy SMS credits with OkaySend. Your plan includes free monthly SMS credits that are refreshed at the end of each month. If you've used all of these credits and need to send more SMS, you can simply top-up your SMS balance.

No. The added balance will not expire until used.

As little as $5.00. After using all your free monthly SMS credits, you can add as little as $5.00 to your balance to continue sending text messages.

You can purchase extra credits anytime you need them and they do not expire.

Log in to your account and go to your Settings. Find the SMS Section and select Purchase SMS Credits.

Review your balance, add additional funds if needed, and click Add Balance to complete the checkout.

Each SMS uses 1 credit for every 160 characters. If your messages exceed 160 characters, additional credits will be used.

SMS are billed per credit in OkaySend.

Each SMS has 160 characters. If your messages exceed 160 characters, additional credits/SMS will be used or counted. Larger text messages are split into 153-character "segments" and sent individually, then re-assembled by the client's (recipient's) device.

SMS are billed for every message segment sent. If, for example, you send a message that is 140 characters long to a US phone number, your text message will cost $0.015. If you send a message containing more than 160 characters to the same US phone number, say 170 characters, your text message will now cost $0.03 to send ($0.015 x 2 segments).

Use our tool to calculate the total number of characters and credits used to send your SMS Length of SMS Message & Segment Calculator.

Yes, you can personalize your text message templates. You can do this either within your Reminder settings directly from the SMS templates settings.

A toll-free US business messaging phone number with a 3-digit prefix (e.g. 888) will be used to send text messages.

No, SMS purchases are not refundable.

If you have any more questions or concerns regarding your balance purchase, please write to us at help@okaysend.com.

You can cancel your subscription at any time. Please note that any remaining SMS balance in your account will not be refunded.

Yes, can trial the service for free for 14 days without having to put in your credit card.

Note: You can get a feel for the product and start creating checklists to send, instantly. However, in order to send actual requests for info, you'll need to be on a paid plan or on your free trial period.

At the end of your 14-day trial, you'll be prompted to upgrade to a paid plan, you can do so from the billing page in your account at any time during or after your trial.

Choose a plan above to get started for Free. Each plan comes with free SMS.

Get started for free.

Try searching a topic over at our Help Center.

Or write to us at help@okaysend.com. We'll get back to you promptly.